FAQs

Services & Process

Do you replace the entire window frame if it has timber rot?

No. We use the premier Repair Care UK resin system to completely remove rot and rebuild the damaged timber, saving your original historic windows and avoiding expensive replacement costs.

Can you fix windows that have been painted shut for decades?

Yes. Our basic overhauls safely free painted Sash and Casement windows, balance internal weights, and

replace broken cords with heavy duty waxed cotton to ensure smooth, effortless operation.

Will draught-proofing, sound-proofing, or energy glass alter the look of my heritage home?

Not at all. Our specialised upgrade systems are built invisibly into the existing timber frames, glass spaces, and beadings, drastically lowering energy bills and street noise while keeping your property’s historic look intact.

Are your workshops mobile?

Yes. Our teams operate out of fully equipped mobile workshops, bringing all necessary tools and museum-grade conservation techniques directly to your doorstep in Sydney or Brisbane.

Licensing, Strata & Commercial

Are you licensed to carry out structural and heritage works?

Yes. Both Frazer (Sydney) and Craig (Brisbane) hold full Australian Carpentry licenses, and both directors hold prestigious UK City & Guilds carpentry certificates.

Do you work with Strata and Real Estate companies?

Yes. We are trusted by over 50 leading Strata and Real Estate companies, as well as major building firms. We provide compliant building reports, safety certifications, and clear tenant communication.

How do I get an estimate for my project?

You can request a free on-site inspection and quote through our website. For strata or large commercial properties, we can arrange a comprehensive site assessment and detailed project proposal.